Question:

Does CMS offer any support for providers who are having trouble submitting claims with ICD-10?

Answer:

For help related to claims, always contact your Medicare administrative contractor (MAC). When “other issues” arise, the Centers for Medicare & Medicaid Services direct providers to email the ICD-10 Coordination Center at icd10@cms.hhs.gov or even the new ICD-10 ombudsman, Dr. Bill Rogers, at ICD10_ombudsman@cms.hhs.gov.

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